FEAUTURES:
-Design printed on both sides
-Concealed zipper
-100% spun Polyester Poplin fabric
-Dry or spot clean ONLY
-Insert included
CUSTOMIZE:
-Customize hair and names! Leave me a note in the "Notes to Seller" section!
Payments
This shop accepts all major credit cards (Visa, Mastercard, Discover, American Express) and Paypal.
Shipping from United States
- AT THIS TIME SHIPPING IS TAKING LONGER THAN 3-5 BUSINESS DAYS DUE TO HIGH VOLUMES OF ORDERS!!
- Shipping normally takes 3-5 business days (may take longer for coasters and mugs and in periods of high volumes of orders)
-All orders are shipped through USPS.
- If your order is lost/stolen in the mail please message this shop ASAP and contact your local post office so we can work on tracking the order!
- If you need something sooner than 3-5 days PLEASE leave note and specify the date needed at checkout
- Illustrations are placed in a clear cello protective sleeve with a white backboard
-Shipped in bend proof mailer
-Coasters, mugs, trivets, travel mugs, cosmetic bags, and totes are shipped from outsourced vendor (shipping takes 1-12 business days) (Travel mugs are Pre-Order) (taking 3-4 weeks)
-Order containing mugs, coasters, and prints are shipped separately
-Melsy's Illustrations ships worldwide
-PLEASE ensure shipping address is correct, if it isn't or you need to change it message me ASAP!
*****TRACKING ORDERS*****
Once an order is processed and shipped you will receive a shipping notification from Melsy's Illustrations with your tracking number. You can track your order by simple clicking on the link or typing in your tracking number at usps.com
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Melsy's Illustrations strives on excellent customer service. If you aren't happy with your order please message me on Etsy. Returns and exchanges are accepted if the illustration is STILL being sold in the shop.
If your order is lost or stolen in the mail I will try my BEST to find a solution to the issue!
Additional
Melsy's Illustrations offers WHOLESALE.
COPYRIGHT
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ALL RIGHTS RESERVED. Any unauthorized reprint or use of this image is strictly prohibited. None of the designs/illustrations may be reproduced, resold, or used for promotional/ social media use without written consent from the artist of © Melsy's Illustrations, Jamel Saliba.